Privacy Policy

cartainers.com  |  Effective Date: April 23, 2026

1. Introduction

Cartainers ("we," "us," or "our") operates the website located at https://cartainers.com (the "Site"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase through it.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site. We may update this Privacy Policy from time to time. Continued use of the Site after any changes constitutes acceptance of the updated policy.

2. About Us

Cartainers is incorporated in the State of Delaware, United States. We design and manufacture luxury automotive display and transportation solutions.

For privacy-related inquiries, you may contact us at:

• Email: privacy@cartainers.com
• Website: https://cartainers.com
• Phone: (914) 282-0714

3. Information We Collect

3.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Submit a contact or inquiry form (name, email address, phone number, and message)
• Complete a purchase through our eCommerce checkout (billing name, billing address, shipping address, email address, phone number, and payment card details)
• Configure a product using our online configurator tool (your customization selections)
• Communicate with us via email or phone

3.2 Information Collected Automatically

When you visit our Site, our web hosting provider (Webflow, Inc.) may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Date and time of your visit

This technical data is collected by Webflow as part of providing hosting services and is governed by Webflow's own privacy policy, available at https://webflow.com/legal/privacy.

3.3 Payment Information

Payment card information submitted during checkout is processed by our payment processor (Stripe, Inc. or another third-party processor integrated with Webflow). We do not store full payment card numbers on our systems. Please refer to the applicable payment processor's privacy policy for details on how payment data is handled.

3.4 Cookies and Similar Technologies

Our Site uses only functional/session cookies necessary to operate core features such as the shopping cart and checkout process. We do not use third-party advertising or analytics cookies. For full details, please see our Cookie Policy.

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process and fulfill your orders, including sending order confirmations and shipping updates
• Manage your account and your product configurations
• Send transactional communications (e.g., purchase receipts, shipping notifications)
• Improve and maintain our Site and product offerings
• Comply with legal obligations
• Protect the security and integrity of our Site and business

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

5. Legal Basis for Processing (GDPR / UK GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, we process your personal data under the following legal bases:

• Contract Performance: Processing necessary to fulfill an order you have placed or to take steps at your request prior to entering a contract.
• Legitimate Interests: Processing necessary for our legitimate business interests (e.g., improving our Site, preventing fraud), where those interests are not overridden by your rights.
• Legal Obligation: Processing necessary to comply with applicable law.
• Consent: Where we have asked for your consent (e.g., optional communications), you may withdraw it at any time by contacting us at privacy@cartainers.com.

6. How We Share Your Information

We may share your information with:

• Webflow, Inc. — our website hosting and eCommerce platform provider. Webflow acts as a data processor on our behalf. See https://webflow.com/legal/privacy.
• Payment Processors — to securely process payment transactions.
• Shipping and Logistics Partners — to deliver products you have ordered.
• Professional Advisors — such as lawyers, accountants, or auditors, where necessary.
• Law Enforcement or Government Authorities — where required by law, regulation, legal process, or governmental request.
• Business Transfers — in connection with a merger, acquisition, or sale of all or a portion of our assets.

All third-party service providers are contractually required to handle your data securely and only as directed by us.

7. International Data Transfers

We are based in the United States. If you are accessing our Site from outside the US (including from the EEA or UK), your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

Where required, we rely on appropriate safeguards for international transfers, including Standard Contractual Clauses (SCCs) as adopted by the European Commission. Webflow is certified under the EU–U.S. Data Privacy Framework and uses SCCs for transfers from the EEA.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. In general:

• Order and transaction records are retained for a minimum of 7 years for accounting and tax compliance purposes.
• Inquiry and contact form submissions are retained for up to 3 years.
• Technical log data collected by Webflow is subject to Webflow's own retention policies.

When your data is no longer needed, we take reasonable steps to securely delete or anonymize it.

9. Your Privacy Rights

9.1 GDPR / UK GDPR Rights (EEA and UK Residents)

If you are located in the EEA or UK, you have the following rights under the General Data Protection Regulation (GDPR) and/or UK GDPR:

• Right of Access — Request a copy of the personal data we hold about you.
• Right to Rectification — Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten") — Request deletion of your personal data, subject to certain exceptions.
• Right to Restriction of Processing — Request that we limit how we use your data.
• Right to Data Portability — Receive your data in a structured, machine-readable format.
• Right to Object — Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent — Where processing is based on consent, withdraw it at any time.

To exercise any of these rights, please contact us at privacy@cartainers.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

9.2 California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to Know — Request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete — Request deletion of personal information we have collected, subject to certain exceptions.
• Right to Correct — Request correction of inaccurate personal information.
• Right to Opt Out of Sale or Sharing — We do not sell or share your personal information for cross-context behavioral advertising.
• Right to Non-Discrimination — We will not discriminate against you for exercising your privacy rights.

To exercise your California privacy rights, contact us at privacy@cartainers.com. We will respond within 45 days.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Our Site is served over HTTPS (TLS encryption). Payment data is handled by PCI-DSS compliant payment processors.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

11. Children's Privacy

Our Site is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will promptly delete it. If you believe a child has provided us with personal information, please contact us at privacy@cartainers.com.

12. Third-Party Websites

Our Site may contain links to third-party websites (including our social media pages). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies. This Privacy Policy applies solely to information collected on our Site.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. Your continued use of the Site following any changes constitutes acceptance of the revised policy.

For material changes, we will make reasonable efforts to notify you (e.g., by posting a notice on the Site).

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Cartainers
Privacy Inquiries
Email: privacy@cartainers.com
Phone: (914) 282-0714
Website: https://cartainers.com

For EU/UK residents, our data protection contact can be reached at the email above.